Shipping Policy

This Shipping Policy outlines how orders are processed and delivered when you purchase from qahla

Order Processing Time

Readymade orders are processed within 2-3 business days after order confirmation.

Pre-orders, made to order are fulfilled within 1-2 weeks. Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, processing may be delayed slightly. In such cases, we will notify you via email.

Shipping Methods & Delivery Timeframes

We currently ship through trusted third-party courier partners.

• Estimated delivery time: 5-10 days from the date of dispatch

• Delivery timelines may vary based on location, courier partner, and external factors beyond our control.

Shipping Costs

• Shipping charges are calculated at checkout based on your delivery location and order value.

• Any applicable Shipping Cost will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.
You can use this information to track your shipment in real time.

Delivery Issues & Delays

While we strive to deliver all orders on time, delays may occur due to:

• Courier partner delays

• Weather conditions

• Operational disruptions

• Incorrect or incomplete delivery information provided by the customer

qahla is not liable for delays caused by circumstances beyond our control, but we will always assist you in resolving delivery issues.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.

International Shipping

• We currently do not offer international shipping

• If international shipping is available, delivery times, duties, and taxes will vary based on destination and will be the customer’s responsibility unless stated otherwise.