Terms of Service

Welcome to qahla . By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. Account Terms

You may browse our store without creating an account. If you choose to create one, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. Pricing & Payment

All prices are listed in INR and are inclusive/exclusive of applicable taxes as stated at checkout.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely through third-party payment gateways supported by Shopify.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However, minor variations in color, fabric texture, or finish may occur due to lighting, screen settings, or manufacturing processes.

4. Order Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to inventory issues, pricing errors, or suspected fraudulent activity. In such cases, any payment received will be refunded as per our refund policy.

5. Shipping & Delivery

Readymade orders are processed and shipped within 2-3 days as mentioned in our Shipping Policy.

Pre-orders, Made to order will be fulfilled in 2-3 weeks

Delivery timelines across India would be between 5-10 days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, available on our website.
Eligible refunds will be processed to the original payment method within the stated timelines.

7. Prohibited Uses

You agree not to misuse the website, attempt unauthorized access, upload malicious code, or use the platform for unlawful or fraudulent purposes.

8. Limitation of Liability

To the fullest extent permitted by law, qahla shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
hello@qahla.com